FAQ

 

Are all of your products made by Swahili Coast Co-Op?

Not all of our products are made by the co-op. The co-op focuses on beadwork and leather goods, but we partner with other fantastic artisan groups to create our other products, such as baskets, textiles, carvings, and kikoy towels. We endeavor to partner with other ethical groups, and support them in accessing the American market.

What percentage of sales go back to the artisans?

For the Swahili Coast Co-Op, workers own 100% of the profits of the workshop.

In addition to the fair wages paid for labor and products, 20% of all of our sales are donated back to a fund that capitalizes worker-owned co-operatives in East Africa. These loans and grants are administered through the East Africa Cooperative Development group, a registered NC non-profit.

 

I want to get involved! How can I help?

Spread the word! Every sale helps secure the future of our artisan partners and their families. Follow us on social media: facebook.com/swahilicoastdesign and instagram.com/swahili_coast_design.

If you are interested in supporting our mission to support the worker-owned model in East Africa, please consider donating to the East Africa Co-operative Development Group, a registered NC non-profit. 

What is your shipping and return policy?

Products are shipped via USPS Priority Mail. Most products are shipped within 2-3 days of ordering from our NC location. 

We do ship internationally, and will get quotes from other shipping services (DHL/FedEx/UPS) depending on the region. We will attempt to find the best rate for your international shipment. 

We want you to be totally satisfied with your order, so we do not charge asses a return or restocking fee. 

I would like to sell Swahili Coast goods in my store. Do you wholesale your products?

Yes. For more information on wholesale and to view our wholesale catalog, please inquire at info@swahili-coast.com. 

I have a non-profit organization I would like to fundraise for. Do you offer partnerships? 

We are always happy to help other groups fundraise. We offer a number of different fundraising options, via web sales, in-store sales, and kikoy towel direct sales.  All of our fundraising options require NO up-front purchases, so you don't have to over-commit! To take a look at our fundraising packet, please send an inquiry to info@swahili-coast.com.

Any other questions?

Call us at 910-264-0604 or email info@swahili-coast.com! We are happy to answer any questions you may have.